Ellen is an absolute pleasure to work with! She is always quick to respond and wonderful at walking you through every detail. As a first time homebuyer, Ellen truly made the process of buying our home painless. When we are ready to refinance down the road Ellen at Napa Valley Lending will be our one stop shop! If you want a broker that makes you feel like family, choose Ellen.

Working with Ellen Kohagura was a great experience. I had an unusual situation in which I was turned down by other brokers. Ellen assured me she could help with the situation. Rarely have I had such great customer service. Her communication was outstanding. Responding to my needs or questions within minutes. Even after working hours. If information was needed from my CPA, she would contact him for me. She made the process seamless. I highly recommend Ellen for your lending needs.

We have worked with Ellen on many transactions over the past twenty years. Ellen has always gone the distance for us, securing some of the most challenging transactions for us when we were sure no one could. Ellen's knowledge and skillset are unmatched. She also has a fantastic network of skilled real estate professionals, always finding a solution to whatever challenge arises. She treats every transaction like her own, and her attention to the tiniest detail has saved us untold hours and dollars. Ellen is an absolute joy to work with--her endless energy and positive personality make all the difference. We offer the absolute highest recommendation possible.

Ellen was amazing!!! Home loans/refinancing always makes me anxious, but Ellen made it painless, smooth, and fast. She answered all my questions and took the time to explain anything I was unsure about. I can't really thank her enough and it was great to work with someone who is such a nice person - no Napa Valley snobbery in sight!! Thank you Ellen!

Ellen is amazing to work with as a Broker. I have lived in Napa for 36 years and never experienced anyone as knowledgeable and professional.
My husband and I have used Napa Valley Lending twice for home refinancing. Each process was easy and not stressful. Ellen is a rockstar and gets your loan to close in a timely manner. If you want the Best, this is the Broker to use.

Ellen is the absolute best!! I'm a first time home buyer and going into this I had no idea what I was doing. I knew I wanted a house, but had no clue what steps to take to make it happen. Ellen literally walked me through each detail and was so genuine and caring. She made it clear she didn't want me to be nervous or unsure about anything. Any questions I had I could email her and within 5 minutes or less I'd get a response, even if it was late at night! Not only did she make the loan process easy and fun, she got me in touch with an excellent realtor to help me as well. People like Ellen are so rare to find. Now not only am I a home owner of my dream house, but I leave this process knowing so much more about purchasing property, and I have a new lifelong friend! Pick up the phone and call her, you'll feel the same way.

Ellen and Jordyn did a wonderful job with assisting me on getting my first home loan. Great, friendly, thorough, and quick communication! I highly recommend Napa Valley Lending.

Great service, great help in getting a fantastic home loan. Nice to be able to talk to someone like Ellen who is trustworthy and hardworking!

Good help is hard to find these days. Ellen was one of the most helpful persons I've ever worked with. Start to finish she always had answers for my questions. I had questions late at night, because I was on night shift and she would still get back to me right away. This made my first time home buying experience a breeze. I was nervous going into it, but came out feeling totally confident. I would look honestly no further than Ellen. She will without a doubt help you with everything needed.
Thank You Ellen!